Our CONNECT & RELATE Course for Change Managers

The course offers you an understanding and practical comprehension of:

  1. An Introduction to Change Management
    • What is change management?
  2. The characteristics of a change manager
  3. Change projects
    • Roles & and responsibilities, terminologies, and change forums
  4. The types of change and ideal approaches for each
  5. Why Change Management?
    • The case for your change and the benefits to be realised
    • Understanding the initial impact and the vision – in real terms
  6. Assessing the current reality before and for the change
    • Understanding the lay of the land, the culture, processes, and systems
    • An understanding of current communication and training channels
  7. What’s the Gap?
    • The impact and gap analysis
    • What are the possible risks?
  8. Preparing for the change
    • The change strategy and journey are documented and communicated
    • Arranging the engagement forums
    • The engagement, training & and education plan
  9. Implement the change
    • Give progress updates and do readiness checks
    • Engage and train the people
    • Engage signs of resistance
    • Measure the change and reward and recognize achievements
    • Emotionally prepare the people (managers and others) for the change
    • Announce and manage the ‘go-live’ interventions
  10. After the change was realised
    • Assess people’s commitment – post-go-live
    • Celebrate the successes and document the lessons learned
    • Closure reports
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